FAQ:
Q: How long will it take to open a new mould/die?
A: Generally it will take 7-10 days to open an extrusion mould/die and 10-15 days to open a punching mould/die. Bigger moulds/dies will take longer time.
Q: Will you provide samples?
A: Yes. We can provide samples free of charge.
Q：Can you provide accessories for installing tile trims, floor trims, etc.?
A：Yes, we can provide accessories like corner pieces/end cap, screws, etc. Please consult our sales representatives. You might need to provide samples for this service.
Q: Can we visit your factory?
A: Sure, you are welcome to visit us any time. We can arrange free pick-up from your hotel or airports in Guangzhou or Foshan.
Q: Is the price fixed or changing?
A: The price is changing. It depends on aluminum ingot price and exchange rates, which change every day. But our quotations are valid for 7 days, during which time the price is fixed.
If you want to fix the price for a year or some period of time, you can place a fixed purchase contract with us and pay deposit for these periods. In this way, we can fix the price for you.
Q: Do we need to ask for quotations every time we place an order?
A: Yes, that’s the common practice in this industry. We suggest that you place bigger orders when ingot price and exchange rates are favorable.
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